185 N. Fraser Ave., Kankakee, IL 60901  •   Tel. (815) 933-1101  •  Fax. (815) 933-1181

A Private Note to Our Members:

Riverside Community Credit Union is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our credit union.

As a member of Riverside Community Credit Union, you also have a responsibility to safeguard your financial information.

To ensure that you can rely upon the quality of products and services we make available, Riverside Community Credit Union stands behind the following privacy policy:

Riverside Community Credit Union will collect only the personal information that is necessary to conduct our business. That means just what is necessary to provide competitive financial products and services--no more.

Riverside Community Credit Union will protect your personal information. Our credit union will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security-coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and project member confidentiality.

You will always have access to your information. As a member of Riverside Community Credit Union, you will always have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.

Riverside Community Credit Union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other businesses to offer a broader array of products and services.
Riverside Community Credit Union will partner only with business that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members' economic well being. Under no circumstances will we authorize these firms to charge your account without your express consent, and we will not sell member information to telemarketing firms.

Riverside Community Credit Union will offer you a choice in how your information is used. Any member of our credit union may elect to keep their information from being shared with our business partners. We will inform you on how to exercise your choice, and we will take all reasonable steps to make sure your requests are followed. At least, once a year, we will remind all members of your right to choose.

RIVERSIDE COMMUNITY CREDIT UNION PRIVACY NOTICE

At Riverside Community Credit Union, your privacy is a top priority. This notice describes how we protect the privacy of your personal information and gives you the opportunity to let us know if you do not want certain information about you disclosed to other parties. Throughout this notice, the word "information" refers to personal information about you that may not be publicly available.

Information That We Collect and Disclose to Others
We collect information about you from the following sources:

  • Applications and other forms you submit to us. 
  • Information about your transactions with us. 
  • Information about your transactions with others. 
  • Consumer reporting agencies.
  • We may disclose all the information that we collect as described above.

Parties to Whom We Disclose the Information
We may disclose information about you to the following types of third parties:

  • Financial service providers, such as those that provide credit card, debit card, and insurance services.
  • Non-financial companies, such as those who provide check printing services or government agencies.
  • We may disclose all the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may also disclose information about you under other circumstances, as permitted or required by law.

If you decide to terminate your membership with Riverside Community Credit Union or become an inactive member, we will not share information we have collected about you, except as may be permitted or required by law.

How We Protect Your Information

Riverside Community Credit Union restricts access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with Federal regulations to guard your information.

How to Opt Out of Certain Disclosures of Information About You

If you prefer that we not disclose information about you to parties that are not affiliated with Riverside Community Credit Union, you may "opt out" of these disclosures. That is, you may direct us not to make those disclosures. This "opt out" will not apply to disclosures that are required by law and will not apply to disclosures to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. If you wish to opt out of disclosures to parties that are not affiliated with Riverside Community Credit Union, exercise your right by completing the enclosed form.

No action is necessary if you do not wish to opt out.

If you prefer that Riverside Community Credit Union does not disclose certain personal information, to a third party, you should complete the OPT OUT NOTICE located below and return it to us. Please allow 30 days from our receipt for your request to be processed. Your request will remain in effect until you notify us otherwise in writing.

OPT OUT NOTICE

I have read Riverside Community Credit Union's Privacy Policy Statement and Privacy Notice and understand it's content.

I hereby exercise my right to "OPT OUT" of Disclosures made to parties that are not affiliated with Riverside Community Credit Union.

NAME_____________________________________________

SOCIAL SECURITY NO. _______________________________

DATE _____________________________________________

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“This credit union is federally insured by the National Credit Union Administration.”
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